Retail Apprenticeships that Work

According to the 2013 Employer Skills Survey, 55% of retailers identified a skills gap in their organisation when it comes to customer care (compared to 47% across all industries). Furthermore, 60% of retail businesses reported difficulties recruiting skilled employees to fill that gap.

As a retailer, your shop floor is the heart of your business. Our End Point Assessment service gives you cutting edge tools and comprehensive guidance to ensure that your employees can develop the skills that your business needs.

Retail Standards

Instructus Skills is approved to deliver EPA for the following standards:

Retailer (Level 2) EPA | Instructus SkillsRetail Team Leader (Level 3) EPA | Instructus Skills

We Make Apprenticeships Work

Formed in 1996, Instructus Skills is a pan-sector body representing the training needs of over 11 million employees across the UK. From skills development to certification, we ensure that apprenticeships deliver the skills employers need.