In the event your learner fails End Point Assessment, they can apply for a retake. This will mean re-starting their End Point Assessment process from the very beginning. If your learner has only failed a part of their End Point Assessment, they may be able to resit the module straight away.
In either event, your End Point Assessor will discuss the options with you.
If the total cost of either a retake or a resit is not covered by available funding, you will be liable for the remainder. This will be subject to VAT.