We are continuing to certify Apprenticeships, and at present, we are working to our Service Level Agreements. Despite this, we are aware that some certificates are taking longer than usual to arrive. If you wish to make alternative delivery arrangements, please contact us at

As per guidance from Qualification Wales, we are continuing to certify against the published Frameworks. We do not anticipate any changes to these Frameworks in the short term. If you wish to discuss any changes to assessment methods, please contact your Awarding Organisation in the first instance. From 1st May, responsibility for reviews and new Frameworks will move to the Welsh Government.

Remote invigilation options are available for any learners who have yet to complete their Essential Skills. Please contact your Awarding Organisation to discuss this.

For training providers, we would ask that you consider what factors may prevent the usual assessment from taking place. In some cases, observations may still be possible using video conferencing or other tools.

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