NOS Review and Development 2020 | Instructus Skills

NOS Development and Review 2020

Following last year’s successful National Occupational Standards (NOS) review, Instructus Skills and Skills Development Scotland are once again working together to review and develop a further six NOS suites.

To ensure this review is a success, we need your support. Feedback from employers, training providers, awarding bodies, and sector groups from all UK nations will help to ensure that future NOS are fit-for-purpose.

The NOS under review are:

    • Business Administration
    • Management and Leadership
    • Customer Service
    • Marketing
    • Contact Centre
    • Digital Marketing (NEW)

If you support training and development in any of these areas, please take two minutes to complete our survey and opt-in to a future consultation on your area of expertise.



If you would like any further information about this review, please contact Larisa Puk, Standards & Qualifications Coordinator, at

Skills Development Scotland is Scotland’s national skills body. Their work supports development projects that deliver the best outcomes for Scotland’s people, businesses, and economy. This appointment marks the continuation of the longstanding working relationship between Instructus Skills and Skills Development Scotland.

If you are interested in running NOS development or a skills review, we would be happy to talk with you. Contact us here to start the conversation.

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