Operational Update: Coronavirus (March 2020)

UPDATED 25/03/20:

Following continuous communication with regulators and stakeholders, we have this week implemented remote working across all operational roles. Despite this, we would like to reassure you that we are, and will continue to be, fully operational during this challenging time.


In light of the Covid-19 coronavirus outbreak, Instructus has decided to implement a company-wide home working option for its people. This has come into effect today (Monday 16th March) and will remain in place until further notice.

This is a preventative measure intended to ensure the health and safety of the Instructus team and to enable us to continue providing a service for our customers.

What does this mean for you?

We will continue to:

    • Process apprenticeship claims and certificates
    • Run Gateway and End Point Assessment
    • Deliver skills-focused webinars
    • Respond to your enquiries by phone and email

In effect, we will continue to deliver the level of service that you expect.

We are also helping some of our customers with remote delivery solutions. If you need any help or advice on how to put remote delivery in place for your business, please get in touch using our contact form or at info@instructus.org.

We will keep you informed of any further operational changes as the situation develops. Until then, we wish you, your business and your loved ones the best during this unsettling time.

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